Responsible gambling

Responsible Gaming at Grosvenor Casino Portsmouth: A Supportive Environment

Grosvenor Casino Portsmouth is committed to providing a safe and responsible gaming environment for all our players. We believe that gaming should be enjoyed in moderation, and we strive to promote healthy habits among our customers.

Self-Assessment Tools

We offer various self-assessment tools to help you stay on top of your gaming:

Deposit limits: Set daily, weekly, or monthly deposit limits to prevent excessive spending.
Time-outs: Take a break from gaming for 24 hours up to several weeks with time-out periods available in our system.
Loss limits: Manage potential losses by setting limits on the amount you can lose during a session.

Reality Checks and Session Reminders

To help you track your progress, we provide reality checks that remind you:

How long you've been playing
Your net position

Configure these reminders to suit your needs or use them in combination with limits to maintain control over your gaming habits.

Support Organizations

Grosvenor Casino Portsmouth values player well-being and encourages responsible gaming practices. We provide links to reputable organizations that offer:

Helplines: Free support lines for individuals struggling with problem gambling
Counseling: Professional treatment services to address underlying issues
Support groups: Opportunities to connect with others who share similar experiences

GamCare, GambleAware, and GAMSTOP

As part of our commitment to responsible gaming, we:

Offer access to national self-exclusion schemes (GAMSTOP) for online gambling
Signpost players to resources provided by the UK's leading support organizations:
- GamCare: The National Centre for Problem Gambling in England and Wales
- GambleAware: A charity that aims to reduce gambling-related harm through education, treatment, and research